Consumer's Guide to Hearing Aids

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Your hearing instruments use the highest level of technology, but they need regular maintenance and periodic adjustments to perform at their best. Once you have purchased a set of hearing aids from us, our ‘Complete Hearing Health Care’ program provides a complete range of services at no additional cost to you!

Services included in the cost of your hearing instruments are:

  • Quarterly cleanings and adjustments
  • Annual Comprehensive check up
  • Annual audiometric screenings
  • Two-year repair warranty
  • One-year loss & damage warranty
  • 60-day trial period
  • Warranty renewals available
  • Batteries provided for the life of your hearing instruments


With our fully-featured in-office repair lab we are able to fix many common hearing aid repairs right on the spot, including:

  • Replacing missing removal lines.
  • Adding build up material to loose earmolds or in-the-ear hearing aids.
  • Modifying earmolds or in-the-ear hearing aids if they are causing discomfort.
  • Vacuum and/or replace receiver (speaker) tubes to remove debris from the electronics.

In office repairs may prevent hearing aids from being sent out to be fixed which will save you both time and money.


The persistent ringing or buzzing in your ears can add real disruption to your life. Tinnitus is usually caused by long exposure to loud noise, illnesses, medication, auditory diseases, or a host of other issues that affect the inner ear.

Through a combination of lifestyle changes and appropriate technology, we are confident that we will provide long-term relief from your tinnitus symptoms. The aim is to restore your hearing without the use of any devices.


Are you a U.S. veteran worried you may have hearing loss? You are in good company. Hearing loss is the most common service-related injury that disables veterans, according to the U.S. Department of Veterans Affairs (VA).

We are proud to offer free or low-cost hearing healthcare to our veterans through VA benefits. Call us for further information on how we can help you.


Store-bought earplugs are a great first step towards hearing loss prevention. But if you regularly need them for a specific purpose, it might be best to have specialised protection which is custom fit for your ear and optimised for your choice of activity.
We can provide custom-fit earplugs to suit a whole host of activities, including:

  • Live music.
  • Hunting and shooting.
  • Occupational protection for construction workers.
  • Swimmers.
  • Those who need earplugs to sleep better.


Assistive listening devices, or ALDs, help people with hearing loss regain some of that sound back to their ears electronically. Most of the modern ALDs use the power of Bluetooth technology and work with your smartphones. ALDs improve the noise-to-speech ratio, making it easier to hear and understand normal speech. They are most useful public areas such as schools, conference rooms, and theatres.

There are several types of ALDs to choose from and one of our audiologists at Hearing Consultants can help you find the right one for your specific needs:

  • Personal amplifier
  • FM radio system
  • Infrared systems
  • Induction loop system
  • Bluetooth systems